BULK & CUSTOM ORDER FAQ

ORDERING PROCESS
Q: What's the minimum order quantity?

A: 100 fans. This is our minimum for bulk custom orders. If you need fewer, check out our single Clack Nation fan at https://fanaddicts.world/clacknation/.

  1. Book a free 15-minute consultation call
  2. We discuss your event, design needs, and timeline
  3. We create custom mockups for your approval (usually within 24-48 hours)
  4. You approve the design and pay 50% deposit ($750 for 100 fans)
  5. We produce your fans (6 weeks)
  6. You pay remaining 50% balance
  7. We ship to your location
A: No! We can discuss design ideas on the call. If you have a logo or specific vision, great – bring it. If not, we’ll help you figure it out.
A: Yes! You can order a single Clack Nation fan from our site first to see and feel the quality. If you place a bulk order within 30 days, we’ll deduct the cost of the sample from your bulk order.
Q: How much do bulk fans cost?
  • 100 fans: $1,500 ($15 per fan)
  • 250 fans: $3,250 ($13 per fan)
  • 500 fans: $5,500 ($11 per fan)
  • 1,000+ fans: Contact for custom quote

Prices include: Fans, velvet pouches, shipping to one U.S. address. Custom branding is additional (starting at +$3/fan).

A: 50% deposit to start production, 50% balance due before shipping. For example, on a $1,500 order, you pay $750 upfront and $750 in week 5 before we ship.

A: Credit card, debit card, ACH transfer, wire transfer, PayPal, and business checks (must clear before production starts).

A: Yes, for orders over $3,000 we can work out custom payment arrangements. Contact us to discuss.
A: Yes! Our per-fan price decreases at 250, 500, and 1,000+ quantities. Volume discounts are already reflected in the pricing above.
A: Sales tax applies based on your delivery location. We’ll calculate this in your final quote.
A: Absolutely. After our call, we’ll send a professional PDF quote and invoice that you can submit for approval.
Q: Can I add my logo to the fans?

A: Yes! We can print your logo, company name, event details, or custom designs on the fans. Custom printing starts at +$3 per fan with a one-time $150 setup fee.

  • Logo placement
  • Text (event name, date, slogan, website)
  • Custom colors (fabric colors)
  • QR codes
  • Special messages
  • Design artwork
A: Yes! We can create fans in custom colors to match your brand or event theme. Custom colors are +$2 per fan with minimums of 100.
A: We can place designs on the fabric panels (both sides) or on the ribs. We’ll show you placement options in your mockup.
A: Vector files work best (AI, EPS, PDF). High-resolution PNG or JPG (at least 300 DPI) also work. Don’t have the right file? We can often work with what you have or help recreate it.
A: Yes! We offer design services at $200/hour. Most simple designs take 1-2 hours. We’ll discuss this on your consultation call.
A: Yes! We always create digital mockups for your approval before production starts. You’ll see exactly what your fans will look like.
A: For orders over 500 fans, we can create a physical sample for an additional fee ($150). For smaller orders, we provide detailed digital mockups and photos during production.
Q: How long does production take?
A: We require a minimum of 6 weeks from deposit payment to delivery. Rush orders (under 6 weeks) may be possible for an additional $500 rush fee – contact us to check availability.
A: Order at least 8 weeks before your event date to allow time for design approval, production, and shipping. For important events, give yourself 10-12 weeks buffer.
A: Contact us immediately. If production hasn’t started, we can adjust timing. If production is underway, we’ll work with you to find a solution.
A: Sometimes! If we have production capacity, we can accommodate rush orders (3-4 weeks) for a $500 rush fee. Contact us to check availability.
A: Yes! We’ll send photo updates during production and before shipping so you can see your fans taking shape.
  • Days 1-3: Design approval
  • Days 4-7: Production setup
  • Weeks 2-5: Manufacturing
  • Week 5: Quality check & photos sent to you
  • Week 6: Payment of balance & shipping
Q: Where do you ship?
A: Anywhere in the continental United States. Alaska, Hawaii, and international shipping available for additional fees – contact us for quote.
A: Yes! Shipping to one U.S. address is included in the base price. Multiple ship-to addresses or international shipping are additional.
A: Yes, but there’s an additional shipping charge per location. For example, if you need 50 fans sent to Location A and 50 to Location B, contact us for shipping costs.
A: Each fan comes in its own velvet pouch. Fans are packed in sturdy boxes (approximately 25-30 fans per box depending on size). Boxes are clearly labeled for easy handling.
A: Yes! Contact us for a custom quote including international shipping costs and customs documentation.
A: If you’re in our area, local pickup may be available. Contact us to arrange.
A: We ship via UPS, FedEx, or USPS depending on your location and timeline. You’ll receive tracking information when your order ships.
Q: What are the fans made of?
  • Ribs: Bamboo (durable and sustainable)
  • Fabric: High-quality satin
  • Pouch: Soft velvet drawstring bag

A: Approximately 10 inches when closed, 18 inches when fully open. Perfect size for waving at events or displaying.

A: Yes! They’re built with reinforced bamboo ribs and quality construction. With normal use, they’ll last for years. We’ve had fans used at multiple events without issues.

A: Absolutely! While they make a great statement piece, they’re fully functional fans that create a nice breeze.

A: We replace any defective or damaged fans at no charge. Just contact us within 7 days of delivery with photos.
A: Yes, we carry $1M product liability insurance. Certificate of insurance available upon request.
Q: Can I change my order after placing it?

A: Minor changes (quantity adjustments, shipping address) can be made before production starts. Design changes may require additional fees. Contact us ASAP if you need changes.

  • Full refund if canceled within 48 hours of deposit payment
  • After production starts, deposit is non-refundable but can be applied to a future order within 12 months
  • Once fans are produced, order cannot be canceled

A: No problem! We’ll revise it. You get up to 3 rounds of mockup revisions included. Major design overhauls beyond that may incur additional design fees.

A: If we’re still in production, possibly. If production is complete, you’d need to place a new order. Contact us to discuss.
Q: I don't have a logo. Can you create one?

A: Yes! We offer graphic design services at $200/hour. A simple logo typically takes 2-3 hours. We’ll discuss your vision on the consultation call.

A: We’ll get as close as possible! Fabric dye lots can vary slightly, but we work with our manufacturers to match your Pantone or hex colors. We’ll send photos before final production.
A: We can often vectorize (recreate) low-res logos for a small fee ($50-100 depending on complexity). We’ll let you know if this is needed.
A: Absolutely! That’s what we do best. Share your theme, colors, and vibe on the call and we’ll create something perfect.
Q: Can I resell these fans at my event?
A: Yes! Many of our customers resell fans as event merchandise. At $15/fan cost, typical resale is $30-40, giving you $15-25 profit per fan.
A: $35-40 per fan is typical. Some events price lower ($25-30) for accessibility, others go higher ($45-50) for premium positioning.
A: Absolutely! Many nonprofits and fundraisers use custom fans. They’re unique, useful, and people actually keep them.
A: For orders over 500 fans, we can discuss dropshipping arrangements where we ship directly to your customers. Contact us for details.
Q: We're a nonprofit. Do you offer discounts?
A: We offer 10% discount for registered 501(c)(3) nonprofits. Provide your tax ID during the consultation.
A: Yes! We work with many schools for graduation, homecoming, sports events, and fundraisers. We accept purchase orders from educational institutions.
A: Yes! We have several event planners who order regularly for their clients. We can white-label and work with your timeline and specifications.

A: For companies interested in ordering regularly (5+ orders per year), we offer wholesale partnership programs. Contact us to discuss.

A: Yes! We work with corporate clients regularly. After our consultation, we’ll send a formal invoice your accounting department can process. Net-30 terms available for qualified businesses.
Q: What if I'm not satisfied with the quality?
A: We stand behind our work. If there’s a manufacturing defect or quality issue, we’ll remake the order or offer a full refund. Customer satisfaction is our priority.
A: Yes! Check out our gallery [link] or we can show you examples during your consultation call.
A: Absolutely. We can provide references from past event organizers, corporate clients, and nonprofits. Just ask during your call.
A: Our fans are manufactured [wherever they’re actually made]. All design work and quality control happens in the U.S.
Q: What's the weight of 100 fans?
A: Approximately 15-20 lbs total, shipped in 3-4 boxes.

A: Yes! They’re durable enough for outdoor events. Note that fabric may fade over time with extended sun exposure.

A: Yes! Bamboo is a sustainable material, and the fans are reusable (unlike disposable plastic fans).
A: Yes, but there’s a setup fee for each unique design ($150 per design). For example, 50 fans with Design A and 50 with Design B would be two setups.
Q: I'm ready to order. What's next?
A: Book your free consultation call [link]. We’ll discuss your project, create mockups, and get you a quote within 24-48 hours.
A: Email us at support@fanaddicts.world. We typically respond within 4 hours during business hours.
A: We operate online for efficiency, but we’re happy to arrange a video call to show you samples and answer questions in real-time.
A: We’re a registered U.S. business with 50+ successful bulk orders completed. We have testimonials, portfolio examples, and references available. Plus, we only charge 50% upfront – you see progress photos before paying the balance.